Employer Support

Employer Support and Guidance with Mental Heath / Drug & Alcohol Issues

  • Specific management strategies and presentations to address complex workplace issues
  • Development and review of organisational policies, procedures and support systems
  • Developing organisational skills in acknowledgement of mental health problems, communication and cultural acceptance
  • Assistance to organisations in minimising occupational violence and aggression, including bullying and harassment.

Training Programs

Effective Communication

  • Understanding the competencies required and components of communication
  • Exploring the communication models
  • Establishing the barriers to effective communication
  • Strategies to enhance communication channels
  • The role of empathy and sympathy
  • Professional boundaries

Occupational violence and aggression

  • Understanding aggression and violence
  • Identification of risk factors, and precipitants
  • Identification of cues and contributing factors
  • Proactiveness versus reactiveness
  • Immediate assessment and intervention strategies
  • Documentation and incident management guidelines
  • Legislative considerations
  • Employer and employee responsibilities
  • Personal protection strategies

Stress in the workplace

  • What is stress and how is it treated?
  • Assessing the impact
  • Prevention strategies
  • Understanding models of stress
  • Employer obligations under worksafe legislation

eQuality in the workplace, Employer’s rights and obligations (EEO)

For Your Company

  • Your rights and responsibilities
  • Principles and concepts behind Equal Opportunity
  • How your business is affected by the EO Act 1995 (Vic )
  • Relevant legislation and policy requirements

For Staff

  • Rights and responsibilities?
  • What is professional behavior?
  • What can I do if I feel I am being treated inappropriately?
  • What can happen if I cross the line?
  • Understand and workshop the protected attributes

Establishing a volunteer program in the workplace

  • Implementing a volunteer program
  • How a volunteer can help your business
  • Recruiting the right volunteer
  • Retaining a volunteer